Happy Saturday everyone, and welcome to this week’s Hotelier Highlights: the best hotel marketing posts, tech news, and any other...
Jul 31, 2010
Julia Forsyth of UK-based BigEars wants to revolutionize the way hoteliers experience guest feedback. Read our interview with her interview...
Jul 30, 2010
In this week’s episode of This Week in Hotels, Guillaume and I discuss: Can Foursquare (and other geo-location apps) really...
Jul 29, 2010
In preparing to write this on Best Hotel Amenities, I came across something cool from the soon-to-open Four Seasons Denver....
Jul 29, 2010
In my article on how to encourage Facebook discussion, I used examples of big brands: Virgin America, Hilton, Ritz Carlton,...
Jul 29, 2010
Mashable put together a nice article with some tips for managing your brand identity on the web. The most important...
Jul 28, 2010
If you’re setting up Hootsuite or Google alerts, which phrases should you use to monitor the web for mentions of...
Jul 28, 2010
Robert Patterson, Director of Social Media and Web Analytics at MMG Worldwide My day to day is analyzing marketing opportunities...
Jul 27, 2010
Fabrice Burtin asked this question in a comment here on the blog: The Internet in the hotel industry has been...
Jul 26, 2010
According to research from Dan Zarrella, your hotel will get a lot more interaction on Facebook updates made on the...
Jul 24, 2010
Welcome to this week’s Hotelier Highlights: the best hotel marketing posts, tech news, photos, and any other inspiring or entertaining...
Jul 24, 2010
In this week’s episode of This Week in Hotels, Guillaume and I discuss: Different ways your hotel can use video...
Jul 23, 2010
David Morton is a revenue specialist with Bamboo Revenue in London. Today, we discuss what you need to know about...
Jul 22, 2010
[Important: This is time-sensitive - I can only provide this to the first 10 hotels that apply at the bottom...
Jul 21, 2010
Peter, a hospitality professor in Berlin, asked me this question the other day: I realize this is not your field, but...
Jul 21, 2010
Martin Dishman is founder of The One Hotel collection, recently rated the world’s #1 most exclusive hotel by Forbes. (Another good...
Jul 20, 2010
A few colleagues and I are starting a new community to encourage innovation around social responsibility and environmental sustainability. Here’s...
Jul 17, 2010
Happy Saturday, everyone, and welcome to the newest installment of Hotelier Highlights: the week’s best hotel marketing posts, tech news,...
Jul 17, 2010
I’ve been playing around with my iPad the past few weeks, and here’s my top 10 apps for hotel people...
Jul 16, 2010
Pat Bruce is a marketing analyst with over 25 years in the hotel industry. He’s sick of seeing ad agencies...
Jul 15, 2010
Fabrice Burtin asked this question in a comment here on the blog: The Internet in the hotel industry has been...
Jul 26, 2010
Ever since I started blogging about eight years ago, I’ve been a huge supporter of the WordPress blogging software. I...
Jul 06, 2010
For some odd reason, I receive a few emails like this each week from unhappy travelers – guests at hotels...
Jun 14, 2010
Web design is best shown through examples. As with all visual art, you need to show examples to illustrate style....
May 19, 2010
I’ve wanted to re-design this blog for a very long time, and now its finally live! My friend David did...
Apr 19, 2010
Everyone loves a good list. To help you plan for the upcoming year, I’ve put together some of the best...
Jan 06, 2009
This week, I spoke with the charming and insightful Isabelle Lozano, owner of Paris’ Apostrophe Hotel. Below is an excerpt...
Jul 07, 2010
Megan Harrod is the director of marketing for Mosaic House. I’ve been watching them develop a new website for their...
Feb 23, 2010
For the past 11 years, Christiane von Ulmenstein, owner of the Whale Cottage Guest Houses in South Africa, has been...
Dec 01, 2009
A highlight of my trip to Buenos Aires last week was visiting the Tailor Made Hotel, and talking with owner...
Nov 19, 2009
I know, I know…I promised to be exclusively guest blogging this week on the new Blog for Guests site to...
Oct 07, 2009
Today I read an email marketing case study on Monmouth Plantation, a historic luxury Mississippi inn. Because of the recent...
Aug 14, 2009
Many hotels are working on their marketing budgets right now. I have received multiple requests for advice on budgeting this...
Sep 08, 2009
From time to time when I get reflective, I ask myself why I do what I do. What am I...
Aug 03, 2009
While planning for a recent trip, I found myself conducting dozens of web searches to find information on my destination....
Jun 30, 2009
Think like a publisher Create informative content our readers will love Distribute it as far as possible That has been...
May 11, 2009