Comments on: My Favorite Untapped Source of Hotel Website Traffic http://www.hotelmarketingstrategies.com/favorite-untapped-traffic-source/ Internet Marketing Ideas for Your Hotel Mon, 30 Jan 2012 16:48:14 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Jessica http://www.hotelmarketingstrategies.com/favorite-untapped-traffic-source/comment-page-1/#comment-992 Jessica Mon, 15 Feb 2010 16:13:16 +0000 http://www.hotelmarketingstrategies.com/?p=2968#comment-992 I agree that past customers are the easiest to bring back. You have enough information on their stay or event and you can use this info to entice them for another visit. I also agree that you need to direct people to your website, and social media is now the way to do it. But I think you should remember your loyal customers and make sure you keep in contact with them. Word of mouth is a very powerful tool in advertising and if you can keep customers satisfied they are more likley to tell their friends and family and you will recieve new customers that way. Very interesting blog! I agree that past customers are the easiest to bring back. You have enough information on their stay or event and you can use this info to entice them for another visit. I also agree that you need to direct people to your website, and social media is now the way to do it. But I think you should remember your loyal customers and make sure you keep in contact with them. Word of mouth is a very powerful tool in advertising and if you can keep customers satisfied they are more likley to tell their friends and family and you will recieve new customers that way.

Very interesting blog!

]]> By: Mihir Nayak http://www.hotelmarketingstrategies.com/favorite-untapped-traffic-source/comment-page-1/#comment-987 Mihir Nayak Fri, 12 Feb 2010 15:55:23 +0000 http://www.hotelmarketingstrategies.com/?p=2968#comment-987 Josiah, you come up with some really interesting ideas here. Firstly, you talk about making your website "sticky". And secondly the need to bring back past customers. I personally feel that instead of trying to direct people to come to your website, you need to be where they are. After failing with Orkut, Google is now coming to where its user base already is (i.e. on Gmail). Smart move! So, instead of concentrating on making your website sticky (which is both time and resource intensive), why not spend that time establishing a firm presence on the social web. If your customers are on Flickr, then post pictures there. If most of your clients come from a certain travel blog, then make sure you too are posting interesting content there, rather than forcing them to come to your website. Same goes for Youtube, Picasaweb, Facebook, Twitter and the rest. The Web is everywhere and so are our customers. Its time we got there too. Cheers Mihir Josiah, you come up with some really interesting ideas here.

Firstly, you talk about making your website “sticky”. And secondly the need to bring back past customers.

I personally feel that instead of trying to direct people to come to your website, you need to be where they are. After failing with Orkut, Google is now coming to where its user base already is (i.e. on Gmail). Smart move!

So, instead of concentrating on making your website sticky (which is both time and resource intensive), why not spend that time establishing a firm presence on the social web.

If your customers are on Flickr, then post pictures there. If most of your clients come from a certain travel blog, then make sure you too are posting interesting content there, rather than forcing them to come to your website. Same goes for Youtube, Picasaweb, Facebook, Twitter and the rest.

The Web is everywhere and so are our customers. Its time we got there too.

Cheers
Mihir

]]> By: Alex http://www.hotelmarketingstrategies.com/favorite-untapped-traffic-source/comment-page-1/#comment-986 Alex Fri, 12 Feb 2010 00:38:29 +0000 http://www.hotelmarketingstrategies.com/?p=2968#comment-986 How can you deal with negative comments from past guests on your social media properties? Ignoring the comments or deleting them doesn't seem right, so what is the best way to resolve the conflict and make sure that new guests and other past guests are negatively affected by the negative opinions of just a few people? How can you deal with negative comments from past guests on your social media properties? Ignoring the comments or deleting them doesn’t seem right, so what is the best way to resolve the conflict and make sure that new guests and other past guests are negatively affected by the negative opinions of just a few people?

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