Five for Friday: Hyatt Twitter Concierge, Biospheric Experiences & more
by Josiah Mackenzie on May 23, 2009
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- Hyatt CEO Mark Hoplamazian announced @HyattConcierge – providing 24/7 support through Twitter
- Theo McKinney shares how boutique hotels must create a “biospheric customer experience“
- HotelWebsiteDesigners suggest RevPOV (Revenue Per Online Visit) as a RevPAR benchmark alternative
- Anna shows some examples of how to attract visitors with user-generated content (UGC)
- Josh Dreller has us re-think the optimal paid search campaign structure
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Article by Josiah Mackenzie // May 23, 2009
Josiah partners with innovative hotel managers to help them use new media and the social web to create memorable guest experiences and increase profits. To bring him on your team, call him now: 1 (415) 347-6784
