Five for Friday: Hyatt Twitter Concierge, Biospheric Experiences & more
by Josiah Mackenzie on May 23, 2009
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- Hyatt CEO Mark Hoplamazian announced @HyattConcierge – providing 24/7 support through Twitter
- Theo McKinney shares how boutique hotels must create a “biospheric customer experience“
- HotelWebsiteDesigners suggest RevPOV (Revenue Per Online Visit) as a RevPAR benchmark alternative
- Anna shows some examples of how to attract visitors with user-generated content (UGC)
- Josh Dreller has us re-think the optimal paid search campaign structure
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Article by Josiah Mackenzie // May 23, 2009
Josiah helps hospitality organizations use technology and the social web to provide better service and generate more profits.
+1 347 422 6784
