Comments on: 3 ways to make guest feedback on your website more believable http://www.hotelmarketingstrategies.com/make-guest-feedback-more-believable/ Internet Marketing Ideas for Your Hotel Mon, 30 Jan 2012 16:48:14 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Margherita http://www.hotelmarketingstrategies.com/make-guest-feedback-more-believable/comment-page-1/#comment-714 Margherita Thu, 03 Sep 2009 14:28:00 +0000 http://www.hotelmarketingstrategies.com/?p=1999#comment-714 Hi Josiah, very funny and interesting... but I was thinking that sometimes the hoteliers lie posting fake reviews... so what if they write fake guestbooks or create fake videos with the help of their family and friends? You know, some of them do this all the time... D'you think readers realise it and think all this stuff on the official website is untrue? I'm wondering if there will ever be the way for reviews to be more reliable... Hi Josiah,

very funny and interesting… but I was thinking that sometimes the hoteliers lie posting fake reviews… so what if they write fake guestbooks or create fake videos with the help of their family and friends? You know, some of them do this all the time… D’you think readers realise it and think all this stuff on the official website is untrue? I’m wondering if there will ever be the way for reviews to be more reliable…

]]> By: Max TheUrbanSuites.com Barcelona http://www.hotelmarketingstrategies.com/make-guest-feedback-more-believable/comment-page-1/#comment-704 Max TheUrbanSuites.com Barcelona Thu, 27 Aug 2009 17:50:24 +0000 http://www.hotelmarketingstrategies.com/?p=1999#comment-704 Hello Josiah, nice tips, I'll try to put into practice :-) What do you think, to send to your guests once they are gone a nice thank you letter with a link to your facebook profile asking them to share their experience with others? I think that Facebook profile is more trustable than Tripadvisor. At leat peopla can see a face and a real name. What do you think about it? Hello Josiah,
nice tips, I’ll try to put into practice :-)
What do you think, to send to your guests once they are gone a nice thank you letter with a link to your facebook profile asking them to share their experience with others?
I think that Facebook profile is more trustable than Tripadvisor. At leat peopla can see a face and a real name.
What do you think about it?

]]> By: Sylvie Laitre http://www.hotelmarketingstrategies.com/make-guest-feedback-more-believable/comment-page-1/#comment-703 Sylvie Laitre Wed, 26 Aug 2009 14:45:31 +0000 http://www.hotelmarketingstrategies.com/?p=1999#comment-703 Hi Josiah, Thanks. These are good tips I can pass on to my hotels. Now in our case, we are the middle man and our pre-arrival concierge service is offered to all travelers that have booked any of our 46 hotels through us. We also follow-up with each guest after their departure so we get great feedback on behalf of Mexico Boutique Hotels (aside from what the hotel actually gets on property). Here's the challenge: We enever actually meet the traveler or see them face to face and they still write us great comments about our service and the hotels. They also send tips and observations. How would you suggest we harness this valuable input in a credible way (given that we have much less opportunity for signatures and such)? Thanks! Hi Josiah,

Thanks. These are good tips I can pass on to my hotels. Now in our case, we are the middle man and our pre-arrival concierge service is offered to all travelers that have booked any of our 46 hotels through us. We also follow-up with each guest after their departure so we get great feedback on behalf of Mexico Boutique Hotels (aside from what the hotel actually gets on property). Here’s the challenge: We enever actually meet the traveler or see them face to face and they still write us great comments about our service and the hotels. They also send tips and observations. How would you suggest we harness this valuable input in a credible way (given that we have much less opportunity for signatures and such)? Thanks!

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