LOST and the value of a backstory

I was a big fan of Lost but have to admit I got just a little tired of the show near the end. Probably that 10-episode marathon before the finale had something to do with that…

But a few weeks have passed since then, and I think we can draw an important lesson in storytelling for those of us acting as brand ambassadors.

Use flashbacks!

The writers of Lost used flashbacks brilliantly to share backstories on the lives of each cast member. This led to emotional involvement. Especially in the first few seasons where the storyline was convoluted. (I never really did get that whole DHARMA Initiative thing)

We started to understand why the characters made the decisions they did. We started to care about them.

This tactic works for anyone trying to achieve emotional involvement. And as we all know, decisions are made first on emotion.

“It’s hard not to like someone once your know their story.” – Mister Rogers

You need a backstory

What worked in Lost can work for you and your organization. Once people know your backstory, they’ll start to care.

Creating your backstory

  • What were the defining moments in your life? Most traumatic? Most inspiring?
  • What inspired your current vision?
  • What is most important to you…and why?
  • How did you begin doing what you’re doing now?
  • What are some challenges you’ve faced so far in your journey?
  • What motivates you?

Today’s action: Spend a few moments drafting your own “backstory” – and then share that with the world.

[Image copyright ABC; Inspired by Rohit Bhargava]



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Article by Josiah Mackenzie // July 09, 2010 Josiah helps hospitality organizations use technology and the social web to provide better service and generate more profits.

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