Useful web-based productivity software for hoteliers

Photo by jurvetson on Flickr

Several people have commented on how they like the suite of web-based tools we use at Gradigio, and asked for suggestions on how they could implement a similar system in their hotels.  So while this post isn’t about marketing per se, it contains some resources you may find useful for yourself or your hotel. In the “work from anywhere” world we live in today, using hosted software is very convenient, and helps you become more productive online.

(Note: None of these are affiliate links, and I do not necessarily endorse them in all situations. My intent is only to share some tools that have helped me in the past.)

Google Apps for Business – Includes hosted Google email on your own domain, Google documents (a cheap Microsoft Office alternative), and more. Probably the best $50 you’ll spend on technology.

Google Calendar – Even if you decide not to go with Google’s entire software suite, try using a public calendar for sharing special events and deals at your hotel. Or, you can use a private calendar internally with your staff.

GoToMeeting – Meet virtually with anyone and share your screen so you can view the same things. Very helpful in working with colleagues around the world, and reduces your need to travel.

Basecamp – Manage projects and collaborate with others online. (Backpack is a personal version by the same company, and also good for organizing online projects.)

Present.ly – “Private Twitter for business”

InOutBoard – Employee time tracking and more.

Freshbooks – Create invoices online, send by email or mail, and accept payment with PayPal.

Batchbook – Contact management system with task lists and mailing functions.

MailChimp – Email newsletter software that, unlike most, offers a pay-as-you-go plan.

Survey Monkey – Create easy online surveys for quick customer research.

Box.net – Backup and share files online.

Yotify – Saves time tracking things that are important to you (purchases, media, etc).